At Seed Bomb Ireland, we strive to provide our customers with high-quality Seed bomb products and exceptional service. If you are not completely satisfied with your purchase, we offer a straightforward return policy to ensure your satisfaction.
- Eligibility for Returns To be eligible for a return, please ensure that:
- The Seed bombs item(s) being returned are in their original condition and packaging.
- The return is initiated within 30 days of the purchase date.
- The item(s) are not excluded from our return policy.
- Return Process To initiate a return, please follow these steps:
- Contact our customer support team at firstname.lastname@example.org to notify us about your intent to return the item(s).
- Provide the necessary details, including your order number and the reason for the return.
- Our customer support team will guide you through the return process and provide you with any additional instructions or documentation, if required.
- Please package the item(s) securely to prevent damage during transit.
- Return Shipping
- The cost of return shipping will be the responsibility of the customer, unless the return is due to an error on our part (e.g., incorrect item received, damaged item).
- We recommend using a traceable post office service (Local Post Office) to ensure the safe return of the item(s). Seed Bomb Ireland will not be held responsible for any lost or damaged packages during the return process.
- Exclusions The following items are not eligible for return:
- Gift cards or vouchers
- Items that have been used, opened, or damaged by the customer
- Custom-made or personalized items
- Refund Process
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If your return is approved, we will automatically initiate a refund to your original method of payment.
- Please note that it may take some time for the refund to be processed by your bank or credit card company.
- Refund Status Inquiries. If you have not received your refund within a reasonable timeframe or have any questions regarding the refund process, please contact our customer support team by email or call us at 0830682480. We will be happy to assist you and provide any necessary updates.
Please note that this return policy applies only to purchases made directly through the Seed Bomb Ireland website. If you have purchased our products through a third-party Seed bomb retailer, please refer to their respective return policy.
We reserve the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any additional questions or concerns regarding our return policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with Seed Bomb Ireland products.